Last updated: 30/07/2024.

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1. Introduction
SportMeet ("we," "us," "our") is dedicated to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our mobile application ("App") and services.

2. Information We Collect
(i) Personal Information: When you register and use our App, we collect personal information such as your name, email address, phone number, date of birth, profile picture, and payment information. This information is essential for creating and managing your account, processing transactions, and providing personalized services.
(ii) Non-Personal Information: We also collect non-personal information to improve our services. This includes location data (collected with your consent). This data helps us understand how users interact with our App and enables us to enhance the user experience.

3. How We Use Your Information
(i) Account Management: Your personal information is used to create and manage your account, ensuring that you can access and use the features of our App seamlessly.
(ii) Service Provision: We use your information to facilitate bookings and transactions, allowing you to participate in sports matches smoothly. This includes sharing relevant details with venue partners and processing your payments securely.
(iii) Customer Support: To provide effective customer support, we may use your information to address any issues or concerns you may have. This ensures that we can assist you promptly and enhance your overall experience with our App.
(iv) Communication: We use your email address and phone number to send you updates, promotional materials, and notifications about our services. These communications help keep you informed about new features, upcoming events, and special offers.
(v) App Improvement: Analyzing usage data allows us to identify trends and areas for improvement within our App. This helps us to continuously enhance the functionality and user experience of SportMeet.
(vi) Security: Ensuring the security of our App and users is a top priority. We use your information to protect against fraudulent activities and unauthorized access, maintaining the integrity of our platform.

 

4. Sharing Your Information
(i) Payment Processors: For secure transaction processing, we share your payment information with our trusted payment processors. This ensures that your financial details are handled safely and transactions are completed efficiently.
(ii) Service Providers: We may engage third-party service providers to assist us in operating our App and delivering our services. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
(iii) Venue Partners: To facilitate bookings and provide you with relevant services, we share necessary information with our venue partners. This enables you to book sports facilities and participate in matches seamlessly.
(iv) Legal Authorities: In compliance with legal obligations, we may disclose your information to law enforcement or other authorities if required by law, regulation, or legal process. This is done to protect our rights, ensure compliance, and safeguard our users.

5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of electronic storage or transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
(i) Access: You have the right to request access to the personal information we hold about you. This allows you to understand what data we have and how it is being used.
(ii) Correction: If you believe that any of your personal information is inaccurate or incomplete, you have the right to request correction or update of your information.
(iii) Deletion: You can request the deletion of your account and personal data. We will comply with your request, subject to any legal obligations that may require us to retain certain information.
(iv) Objection and Restriction: You have the right to object to or request restriction of certain processing activities. This allows you to control how your information is used in specific circumstances.

To exercise these rights, please contact us at contact@sportmeetapp.com.

7. Cookies and Tracking Technologies
Our App may use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your device settings. Please note that disabling cookies may affect the functionality of the App.

 

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our App and updating the "Last Updated" date. Your continued use of the App following the posting of changes constitutes your acceptance of such changes.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@sportmeetapp.com.